Privacy Policy

Chemstrat Industrial (Pty) Ltd ("Chemstrat", "we", "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what information we collect, why we collect it, and your rights.

Who we are

Chemstrat Industrial (Pty) Ltd, 582 Charlotte Maxeke Street, Pretoria West, 0183. Telephone (012) 327 0344. Email info@chemstrat.co.za.

Information we collect

When you request a quotation we collect the information you provide: your name, company, email address, telephone number, and delivery or collection address, together with the products and quantities in your request. We also collect standard technical data (such as IP address and browser type) and cookie data when you use our website.

Why we process your information

We use your information to prepare and deliver quotations, to respond to your enquiries, to fulfil orders you place, and to keep records required by law. We process this information on the basis of your request and our legitimate business interests.

Sharing

We do not sell your personal information. We share it only with our own staff who handle quotations (quotes@, info@chemstrat.co.za and info@chemstrat.co.za) and with service providers strictly as needed to deliver goods and services to you, or where required by law.

Retention

We keep your information only as long as necessary for the purposes above and to meet legal and accounting obligations, after which it is securely deleted or anonymised.

Your rights under POPIA

You have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to processing, and to lodge a complaint with the Information Regulator (South Africa). To exercise these rights, contact our Information Officer at info@chemstrat.co.za.

Cookies

Our website uses cookies as described in our Cookie Policy. You can manage cookies through the consent banner and your browser settings.

Changes

We may update this policy from time to time. The latest version will always be available on this page.

Last updated: September 2026.